Refund and Return Policy

Please do not send your purchase back to the manufacturer.

Partial Refunds

There are certain situations where only partial refunds are granted.

Refunds

Once we receive and inspect your returned item, we will notify you via email to confirm receipt and inform you of the approval status of your refund.

If approved, your refund will be processed, and a credit will be applied to your original payment method within a specified number of days.

Late or Missing Refunds

  • Check your bank account again.
  • Contact your credit card company, as it may take time for the refund to be officially posted.
  • Contact your bank, as processing delays can occur.

If you have completed these steps and still have not received your refund, please contact us at info@CountryOffroad.com.

Sale Items

Only regular-priced items are eligible for refunds. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please email us at info@CountryOffroad.com and send your item to:

LIFEFORGE LLC
798 NW Dunbar Ave, Ste 114
Troutdale, Oregon 97060

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit equal to the value of the returned item. Once we receive the return, a gift certificate will be mailed to you.

If the item was not marked as a gift at the time of purchase, or if the gift giver had it shipped to themselves, we will issue a refund to the gift giver, and they will be notified of the return.

Shipping Returns

To return your product, please send it to:

LIFEFORGE LLC
798 NW Dunbar Ave, Ste 114
Troutdale, Oregon 97060

Important Notes:

  • Return Shipping Costs: You are responsible for paying return shipping costs, which are non-refundable. If a refund is issued, the return shipping cost will be deducted.
  • Shipping Time: The time it takes for an exchanged product to reach you may vary based on your location.
  • Trackable Shipping: For valuable items, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Need Help?

If you have any questions or need further assistance, please contact us at info@CountryOffroad.com.

LIFEFORGE LLC